Hotel Operations, Reimagined Remotely
Enhance asset protection and operational control remotely
About Our Consulting Firm
About Remote Hospitality Solutions
At Remote Hospitality Solutions, we help hotel owners, brokers, management companies, and lenders gain clearer visibility and stronger control over hotel performance.
Founded by hospitality veteran Lee Yang and supported by a team with more than 50 years of combined leadership experience, Remote Hospitality Solutions brings hands-on operational knowledge across Marriott, Hilton, IHG, Choice, Wyndham, and Red Roof brands.
We understand the daily realities of running limited-service and economy hotels — from labor pressure and guest satisfaction to brand compliance, profitability, and team accountability.
Our goal is simple: deliver stability, protect asset value, and improve results — without the overhead of adding another full-time executive.
How Remote Hospitality Solutions Works
Remote Hospitality Solutions provides detailed hotel performance assessments and remote regional-level support tailored to each property’s needs. We review key areas such as operations, labor, guest satisfaction, brand compliance, cost control, management structure, and overall property performance to identify where improvements can be made.
- Our process starts with a Hotel Operations Health Check, giving ownership a clearer picture of what is working, what needs attention, and where the hotel may be losing performance or profitability.
- From there, we organize the property into the Remote Hospitality Solutions Operating Playbook — a structured process for owner visibility, GM accountability, department follow-up, labor control, guest satisfaction, and weekly action planning.
- Once the Operating Playbook is in place, RH Solutions provides ongoing Monthly Remote Operations Support through coaching, owner updates, action-item tracking, and operational follow-up to help the property stay accountable and improve over time.
Hotel Operations Health Check → Operating Playbook Setup → Monthly Remote Operations Support